Shipping Information
We ship from Germany and the EU. Deliveries outside the EU (including the USA) are not possible, except from EU Warehouse 1, which also ships to Switzerland.
Important: Shipments from EU WH2, EU WH3, and EU WH7 cannot be sent to pack stations, P.O. boxes, or postal branches.
Shipping Costs & Delivery Times
| Warehouse | Shipping Cost | Delivery Time |
|---|---|---|
| DE WH1 | €15 | 1–3 business days (Germany only) |
| DE WH2 | €15 | 5–7 business days |
| DE WH3 | €15 | 2–7 business days |
| DE WH4 | €20 | 10–21 business days |
| DE WH5 | €15 | 2–4 business days |
| EU WH2 | €15 | 3–5 business days |
| EU WH3 | €20 | 7–10 business days |
| EU WH4 | €20 | 7–10 business days |
| EU WH5 | €15 | 7–10 business days |
| EU WH6 | €25 | 14–21 business days |
| EU WH7 | €30 | 14–21 business days |
| EU WH8 | €20 | 7–10 business days |
Tip: To save on shipping, we recommend placing your order from a single warehouse.
DE WH3 only ships within Germany. Shipping to other countries is not available.
Delivery Details:
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Typical delivery after payment: 2–10 business days (except DE WH4: 10–20 business days).
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All shipments are insured with a tracking ID.
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If your order doesn’t arrive within 7 business days, you can request the tracking ID via email.
Pack Station Deliveries:
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Deliveries to pack stations are possible, but we cannot assume liability.
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Pack stations are more prone to delivery issues; 100% guaranteed delivery is only possible to standard addresses.